Remotepoint is a leading professional IT Service Management & Consulting Company. With over 20 years of hands-on experience in aligning IT Business Service and Infrastructure Solutions, with a specific focus on Enterprise Management System, processes design, implementation & integration services based on approved architecture to meet the customer's needs, and network performance/capacity guidelines. We provide strategy, assessment, design/redesign, implementation, test, deployment and integration services for Telecommunications, Retail/Consumer, Healthcare/Life Sciences, Financial Services, Automotive, Utilities and Public Sector industries in the areas of IT Services and Information Lifecycle Management.
CloudRunnerCloud Management Platform (CMP) solutions provide ongoing management of your AWS Cloud infrastructure in single pane of glass, so you can focus on your applications. By implementing best practices to maintain your public/private cloud infrastructure, and helping you to reduce your operational overhead and risk. CloudRunnerautomates common activities and provides a variety of options for your needs from Inventory, Cost, Security, Utilization, backup services,monitoring, notifications,migration and reporting to full-lifecycle services to provision, run, and support your infrastructure. PagerDuty streamlines the incident management lifecycle by reducing noise and resolution times. PagerDuty and CloudRunner can help you to improve operational reliability andagility, reduces cost and unburdens you from cloud infrastructure operations, so you can direct resources toward differentiating your business.
IT is caught in the crossfire between many constituents:
·Lines of business that demand ever higher levels of service ·End users that experience disruptions that must be addressed in a timely manner ·The sometimes fragmented teams within IT who measure success by domain instead of IT or business metrics ·The CIO who requires continuous cost control without sacrificing quality of service or the ability to meetnew and evolving strategic initiatives
These initiatives include:
·New Service/Hyperconverged/Cloud centric business requirements ·Unified Enterprise Monitoring/Configuration Management to Drive High Performance Business . Reduce business-impacting downtime associated with performance and availability issues . Unify disparate monitoring teams and provide a business aligned priorities for collaboration . Simplify and reduce the operational efforts & Reduce the number and excessive cost of many redundant tools . Replace outdated tools with lower cost monitoring solutions for modern architectures
Data centers are dynamic, complex, and sometimes even chaotic. As business needs evolve, so does the data center, with IT staff working hard to ensure that the operating environment is sufficiently robust. Hyperconverged infrastructure starts to change the mechanics behind how these efforts are carried out. With regard to hyperconvergence, there are a number of architectural elements that must be considered in order to determine the best path forward. But always remember: one of the primary goals of hyperconvergence is to simplify infrastructure decisions in the data center.
There are other challenges that administrators of legacy data centers need to consider as well:
• Hardware sprawl. Policy sprawl. Scaling challenges, and Desire for less technical overhead. Businesses want analysts and employees that can help drive top line revenue growth. Purely technical staff are often considered expenses that must be minimized. Businesses today are looking for ways to make the IT function easier to manage overall so that they can redeploy technical personnel to more business-facing needs. Legacy data centers are a major hurdle in this transition.
End-to-End point solutions align people, processes, and technology to share expectations and measure ITs performance against established Business Service Level Agreements, that leverages best practices found in the IT Infrastructure Library (ITIL), which helps your organization improve service quality, increase efficiency, and become more agile in responding to business needs.